Privacy Policy

Welcome to TUAMBATANE. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We may collect personal information, including but not limited to:

• Names: To identify and communicate with you.
• Contact Information: Such as email addresses and phone numbers, to provide updates and respond to inquiries.
• Payment Details: Including credit card information and billing addresses, to process transactions securely.

This information is necessary for providing our services and complying with legal and regulatory requirements.

How We Use Your Information

We use your information for various purposes, including:

• Processing Payments: To complete transactions for our services.
• Preventing Fraud: To detect and prevent fraudulent activities, ensuring a secure transaction environment.
• Maintaining Legal and Regulatory Compliance: To adhere to applicable laws, regulations, and industry standards.
• Communication: To send you information about your account, respond to inquiries, and keep you updated on our services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in delivering our services, provided that they uphold our privacy standards and are contractually obligated to protect your information.

Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include:

• Encryption: Utilizing encryption technologies to safeguard sensitive information.
• Access Controls: Limiting access to your personal information to authorized personnel only.
• Regular Security Audits: Conducting regular audits to identify and address vulnerabilities in our systems.

Cookies and Analytics

We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how you interact with our website, enabling us to improve our services. You can manage cookie preferences in your browser settings.

Your Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have.
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our emails.

Anti-Money Laundering (AML) Policy

Tuambatane is committed to preventing money laundering and the financing of terrorism. As part of this commitment, we implement strict AML policies and procedures, which include:

• Customer Due Diligence: We conduct thorough due diligence on all clients to verify their identities and assess any associated risks.
• Monitoring Transactions: All transactions are monitored for suspicious activity or patterns indicative of money laundering.
• Reporting Obligations: We adhere to all applicable laws regarding reporting suspicious transactions to the relevant authorities.

Processing Restrictions

Please note that Tuambatane does not process transactions for clients located in sanctioned countries. We adhere strictly to international sanctions and regulations, ensuring compliance with all applicable laws.

Compliance with Laws

We comply with applicable laws and regulations related to data privacy and protection. This includes adherence to the General Data Protection Regulation (GDPR) and other relevant local and international regulations.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated policy will be effective upon posting on our website. We encourage you to review this policy periodically for any updates.

Contact Us

For questions or concerns about this Privacy Policy or our practices, don't hesitate to get in touch with us at:

• Email: info@tuambatane.co.ke
• Cell: +254-724-774-491